Randstad Digital is hiring a IT Release Manager, with experience in ERP's, for direct integration, in a company located in Porto.
Hybrid work model (3 days on-site; 2 days remote / week).
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- Develop and maintain release schedules and calendars.
Manage the software release process from planning to deployment.
Coordinate with teams to schedule release dates and ensure that all release activities are completed on time.
Identify and mitigate potential release-related risks.
Ensure that releases are compliant with applicable policies, regulations, and standards.
Ensure that any new releases can be technically maintained overtime.
Communicate release status and updates to relevant stakeholders.
Collaborate with the change management team to ensure that changes are properly documented and communicated to stakeholders.
Continuously evaluate and improve the release process to increase efficiency and effectiveness.
Develop and maintain release-related documentation, such as release notes and user guides.
- More than 3 years of experience in IT release management (in ERP environment is a big preference).
Good ITIL knowledge (ITIL certification is valued).
Knowledge of ERP systems and processes (IFS is preferred, but open to other ERPs).
Experience managing the release of ERP services.
Experience with service delivery tools, such as IT service management (ITSM) software and monitoring tools (ServiceNow is valued).
Experience with release management tools, such as DevOps, GitLab, and Jira
Good project management skills.
Understanding of service delivery processes, including SLAs, service catalogs, and escalation processes.
Understanding of software development lifecycle methodologies (Agile and Waterfall.
English communication skills (intermediate level B2 is a mandatory requirement, interviews will be in English).
Direct contract (contrato sem termo), health and life insurance, meal allowance of 9€/work day, annual bonus up to 8% (company results and individual performance) + 40€ / month transportation + pension plan.
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