Do you speak Flemish fluently and feel comfortable communicating in English? Are you passionate about providing exceptional customer service? Do you love sports and enjoy solving problems? If so, we want to hear from YOU!
...customer support specialist flemish / english (m/f/x).
- lisboa, lisboa
- publicado há 1 dia
- data limite 14 abril 2025
responsabilidades chave
What You'll Do:
- Offer excellent support through various channels, including incoming calls, live chat, email, and social media.
- Serve as a knowledgeable consultant for customers in the sports industry, addressing inquiries, complaints, and comments.
- Build sustainable relationships and trust with customers by providing open and interactive communication.
- Ensure customer satisfaction by offering prompt and effective solutions related to account setup, verification, sign-in issues, financial matters, and general platform navigation.
- Resolve technical issues and provide valuable feedback to optimize internal processes for a better customer experience.
competências
What You Need:
- Fluency in Flemish and English (spoken and written).
- Preferably, previous experience in a call center.
- High school diploma or higher education degree.
- A passion for sports and a customer-first mindset!
principais benefícios
What We Offer:
Base salary: €1,500/month
Meal allowance: €7.23/day
Transport allowance: €20/month
Contract: 6 months (renewable)
Working hours: Monday to Sunday, 08:00 AM – 11:00 PM (Rotative shifts)
Days off: 2 days (rotative)Location: Lisbon, Onsite
Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.
If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.
Ready to join a dynamic team and provide exceptional customer service? Apply now, and we’ll get in touch with you soon!
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