customer support representative (french/english) sports industry (m/f/x).

• Building sustainable relationships with customers through open and interactive communication.


• Providing exceptional service and ensuring customer satisfaction by adhering to company policies and delivering solutions to issues such as account setup, verification, and technical difficulties.


• Offering quick and effective resolutions for financial matters, sign-in problems, and general platform navigation.


• Providing feedback to improve internal processes and enhance the customer experience.

• Fluency in French (Written and Spoken)


• Previous experience in customer service or a call center is preferred


• High school diploma or higher education degree


• Enthusiasm for sports and a passion for delivering excellent customer service


• Strong communication, problem-solving, and organizational skills

What We Offer:

• Salary: 895€/month


• Meal allowance: 7.23€ per day


• Contract: 6-month renewable contract


• Working hours: Rotative shifts, Monday to Sunday, from 08:00 to 23:00, with 2 days off per week

Location: Lisbon (onsite)

Ready to bring your customer service skills and sports passion to the next level? Apply now!

Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.

If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.