giving customers a correct, polite, and friendly reception according to relevant Quality Guidelines and quality KPIs;
providing consumers with most appropriate information and correct solution, aligned with customer query and according to Buyer’s procedures and processes;
adding sales whenever possible, suiting both the company and customer needs;
operate and drive continuous improvements in all aspects of operations.
native or advanced Italian (C2) proficiency;
intermediate level of English (B2);
excellent communication skills;
experience in customer service is a plus;
What do we have for you?
base salary of 1000€/month;
performance bonus up to 100€/month;
meal allowance of 7,23€ per day worked;
schedule: monday to saturday, between 7am and 7pm (rotational shifts)
days off: Sunday and 1 rotational day
working contract: 6 months (renewable);
Location: Lisbon
Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.
If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.
Saiba o que acontece depois da sua candidatura e o que fazemos para o ajudar a conseguir aquele emprego.
estamos aqui para ajudar com as suas questões.
