advise our healthcare professionals and accompany them by telephone in their use of the software, both by answering incoming requests and by calling them proactively
train them in the use of our services by phone;
ensure the quick and efficient processing of requests received by email;
advise and answer the client questions about the product;
work closely with the sales, marketing and product teams to ensure complete customer satisfaction;
proficient in french;
previous experience in a call center environment (preferred);
high school diploma or equivalent; higher education degree (a plus);
knowledge of technical troubleshooting methods (a bonus).
What we have to offer you?
location Braga or Aveiro
Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.
If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.
Saiba o que acontece depois da sua candidatura e o que fazemos para o ajudar a conseguir aquele emprego.
estamos aqui para ajudar com as suas questões.
