customer support in dutch (m/f/x).

• Respond to customer inquiries via phone, chat, and email, representing the client with professionalism and enthusiasm.


• Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.


• Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.


• Collaborate with colleagues to enhance the overall customer experience.


• Stay updated on the client’s latest offers, policies, and services to provide customers with accurate and timely information.


• Exhibit warmth and enthusiasm in every customer interaction.

• Fluency in Dutch and proficiency in English, both written and spoken.


• Previous experience in a call center environment (preferred).


• High school diploma or equivalent; higher education degree is a plus.


• Knowledge of technical troubleshooting methods (a bonus).

What We Offer:

• Direct contract with the client.


• Schedule: Monday to Sunday - 07:00 - 19:00 (Rotative Shifts).


• Days off: 2 rotative days.


• Base Salary: €1100/month.


• Meal Allowance: €7.23 per day worked.
   

Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.

If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.

If you are passionate about providing exceptional service and ready to make a difference in the automotive industry, we’d love to hear from you!

Apply now and drive your career forward with us!