Are you fluent in both German and English? Are you looking for an opportunity to grow professionaly, in Lisbon?
Then we have the perfect opportunity for you!
We are currently recruiting for one of Switzerland's largest telecommunications companies.
Do you feel up to this challenge? So bring all your talent!
customer support - german speaker (m/f/x).
- lisboa, lisboa
- publicado há 1 dia
- data limite 14 maio 2025
responsabilidades chave
- The primary goal of a retention line is to prevent customer churn (i.e.,
customers leaving the company). - Agents working in this line are trained to identify the reasons why
customers want to cancel and to offer solutions to keep them. - Addressing Customer Concerns: They handle customer complaints,
service issues, and billing problems. - Offering Incentives: They may offer discounts, special promotions, or
upgraded services to persuade customers to stay. - Building Customer Loyalty: They aim to create positive customer
experiences and strengthen customer relationships.
- The primary goal of a retention line is to prevent customer churn (i.e.,
competências
- excellent communication skills in German and English;
- solution oriented;
- Experience in Sales
- Experience in a call center;
- strong Commitment for a long term project;
- good PC skills.
principais benefícios
What we have for you?
- Training 8am to 4pm = 1 month
- base salary: 900€/month gross (x14)
- performance bonus: up to 360€ (x12)
- language allowance: 150€ for English Language + 350€ for German Language (x13)
- meal allowance: 9,60€/day worked (x11 months)
- flex work allowance: 60€/month (x11)
- health insurance as of the 3rd mont
Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.
If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.
o processo de candidatura.
Saiba o que acontece depois da sua candidatura e o que fazemos para o ajudar a conseguir aquele emprego.
entre em contacto.
estamos aqui para ajudar com as suas questões.
LB
laura bolduri
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