Provide exceptional customer service via chat, email, and phone. Troubleshoot user issues with the client platform, offering guidance and solutions. Educate users on the platform's features and help them get the most out of their websites. Work closely with the product and development teams to resolve complex technical issues. Stay up to date with new client features and updates to provide accurate support. Collect and relay user feedback to improve overall user experience.
native or advanced French (C2) proficiency;
intermediate level of English (B2);
excellent communication skills;
experience in customer service is a plus;
What do we have for you?
Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.
If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.
Location: work from home
Saiba o que acontece depois da sua candidatura e o que fazemos para o ajudar a conseguir aquele emprego.
estamos aqui para ajudar com as suas questões.
